PROFESSIONAL EXPERIENCE
Past Roles
My experience in my field has brought me far, and though I hope to keep growing and developing, I know that I have what it takes to make a real contribution to any company I join. Want to know more about my experience? I hope to have the opportunity to grow and add value to all my clients. Read about my journey right here. Then give me a call or drop me a line so that we can discuss what I can do for you.

RESEARCH ASSISTANT, THE RESEARCH FOUNDATION OF STATE UNIVERSITY OF NY AT BUFFALO
May 2021 - June 2021
Assisted the Chair of the Department of Urban and Regional Planning and his research partner to extend their research on how community organizations have pivoted their operations in response to the COVID-19 pandemic. Performed extensive academic and popular literature searches to obtain publications that focused on community organizations during COVID-19. Organized and expanded a large existing database of community organizations. Prepared a final report describing how these organizations have adapted to COVID-19 and if there were any commonalities between their approaches.

ASSISTANT LEAD & LEVEL III CUSTOMER CARE ADVOCATE, UNIVERA HEALTHCARE
August 2019 - Present
Assist with supervisor roles regarding member inquiries. Assist with new hire training. Present new material during team meetings. Provide services for members and business partners in a professional, efficient, and timely manner.
